Coronavirus (COVID-19) Update | TeleDermatology Services Now Available in Response to COVID-19

Coronavirus (COVID-19) Update

We are still open and seeing patients! Your dermatologic team is taking the necessary steps to ensure your health and safety! Due to state and CDC threats to quarantine all contacts of potential Covid-19 exposures, your team will be wearing masks and safety glasses throughout the entire clinic day for our protection and yours. Masks and glasses minimize the risk and allow us to provide the care you deserve! We are also keeping our waiting room clear and immediately escorting our patients back into exam rooms. We ask that you please bring no more than one family member or friend with you to your exam. Furthermore, we kindly ask you to reschedule your appointment for the safety of our patients and staff if you have been in contact with a Covid-19 positive person, traveled to high-risk areas in the last 14 days, and/or have a fever, cough, shortness of breath or any other respiratory symptoms. We are thoroughly cleaning each exam room and surfaces before and after each patient is seen.

We understand that these are uncertain and challenging times for all but please trust that your care, health and safety remain our top priority. We appreciate your cooperation. Stay well, our dear patients and friends.


Sincerely,
Drs. Jennifer Stalkup, Karen Houpt and Brooke Renkes and Sheree Patel and Leslie Hornberger, PA-Cs.

TeleDermatology Services Now Available in Response to Covid-19!

We have launched our TeleDermatology services that will be available during the Covid-19 outbreak to our ESTABLISHED PATIENTS ONLY, who feel their dermatologic issues can be addressed via video conferencing. We will use programs called Doxy.me, WhatsApp or FaceTime as platforms for these patient/doctor video conferences. Patients can schedule their virtual appointment with our office scheduler as if they were actually coming into the office but indicate they want a virtual visit. This is a HIPPA compliant patient/doctor visit that uses the patient’s health insurance as if it was a face to face exam. Thus, your office copay will be collected at the beginning of the virtual visit, and the visit itself will be submitted to your health insurance company (including Medicare). Any services not reimbursed or covered by your health plan is your financial responsibility.

Examples of types of virtual appointments that can be utilized include but are not limited to: routine follow-up appointments, medication refills, having a spot of concern, a new rash or a flare of a chronic skin condition such as acne, rosacea, eczema, psoriasis, etc. If your dermatologic issue requires a procedure such as a skin biopsy, medication injection, incision and drainage of an abscess, liquid nitrogen treatment or further in-person evaluation of the dermatologic issue, etc, then a face to face appointment is necessary, and we will gladly see you in the office if you have no risk factors and pass screening criteria for Covid-19. Since full body skin exams are not compatible with virtual visits, we ask that patients wanting a routine exam without any significant history of skin cancer and no immediate concerns to please schedule an in-office exam for this summer.

The consent form for a virtual visit can be found under the heading FORMS on our website or at the button below.